Frequently Asked Questions

1. What is the return policy?

Inderlo offers a 30-day return window starting from the day your order is delivered.
To be eligible for a return, items must be unused and free from signs of wear, washing, or damage.

Please note:

Customers are responsible for return shipping costs.

Returns cannot be accepted after the 30-day period.

You can read the full details in our Return & Refund Policy.

2. How long does it take to process a refund?

Once we receive and inspect your returned item, your refund will be processed within up to 10 business days.
All refunds are issued back to the original payment method used at checkout.

3. What shipping options are available for my order?

Inderlo offers free standard shipping on all orders within the United Kingdom.
Once your order is placed, it will be processed within 1-3 business days (Monday to Friday).
After processing, delivery typically takes 4-6 business days (Monday to Friday).

This brings the estimated total transit time (handling + shipping) to 5-9 business days.

For full details, please visit our Shipping Policy page.

4. Can I cancel my order after it has been placed?

If you wish to cancel your order, please contact us as soon as possible at info@inderlo.com
We will do our best to assist you. However, please note that cancellations cannot be guaranteed once an order has been processed or shipped.

For more information, refer to our Return & Refund Policy.

5. What should I do if I receive a damaged or incorrect item?

If your item arrives damaged or incorrect, please contact us immediately at info@inderlo.com


Include your:
  • Order number
  • Clear photos of the item and packaging
  • Brief description of the issue

Our team will review the details and resolve the matter promptly at no cost to you.

Contact

Inderlo Customer Care
Our Team Is Ready to Assist You:
9:00 AM – 17:00 PM GMT (Monday-Friday)
We aim to respond to your email within 48 hours.

Reach out via:
Email: info@inderlo.com
Phone: +1 917 352 8391

Business Information
Shop Name: Inderlo
Company Name: Sehra Capital LLC

Employer Identification Number (EIN): 41-2624338

Registered Business Address:
30 N Gould St, STE R
Sheridan, WY 82801
United States