Frequently Asked Questions

How long does delivery take?

Orders are processed within 1–3 business days (Monday–Friday, and delivery typically takes 4–6 business days (Monday–Friday .
Estimated total delivery time is 5–9 business days (Monday–Friday .

Do you offer free shipping?

Yes, we offer free standard shipping on all orders.

Will I receive a tracking number?

Yes. Once your order is shipped, you will receive a tracking number by email.

What payment methods do you accept?

We accept major debit and credit cards including Visa, Mastercard, American Express, Discover, Diners Club, Elo, and JCB. Additional payment options may appear at checkout depending on your device and location.

What currency do you charge in?

All prices are displayed and charged in British Pounds Sterling (GBP £).

Do you charge VAT or extra fees?

No. We do not collect VAT, and there are no hidden fees. The price shown is the final price you pay.

What is your return policy?

You can request a return within 30 days of delivery. Items must be unused and in original condition. Refunds are processed within up to 10 business days after inspection.

Who pays for return shipping?

Customers are responsible for return shipping costs, unless the item is damaged or incorrect.

How do I contact support?

You can reach us at info@inderlo.com or call +1 917 352 8391.
We respond within 24–48 hours, Monday to Friday.

, and delivery typically takes 4–6 business days.
Estimated total delivery time is 5–9 business days.